ServiceNow CSA Exam Practice Questions (25 Questions)

ServiceNow CSA Exam Practice Questions

This question bank provides a comprehensive set of practice questions for the ServiceNow Certified System Administrator (CSA) exam. It covers various topics including workflows, scripting, system administration, and more, ensuring a well-rounded preparation for the certification.

Multiple Choice 20 plays 25 questions ~6 min Easy

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Which of these workflows are included in the ServiceNow platform? (Choose 3 options)

Manufacturing Workflows

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IT Workflows

Customer Workflows

Employee Workflows

More questions in this quiz

What is the difference between a Client Script and a Business Rule?
What are the steps to apply an update set retrieved from another instance?
How would you describe the relationship between the Incident and Task table?
What is used to determine user access to knowledge bases or a knowledge article?
From the Service Catalog, what are examples of tables having a one to many relationship? (Choose 3 options)
Which form element displays the list of activities, or history, on a task form?
What could support the requirement to identify and track components of infrastructure that support eCommerce service? (Choose 3 options)
Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships?
What process allows users to create, categorize, review, approve and browse information in a centralized location shared by the organization?
What is a recommendation related to Default Update Set for moving customizations between instances?
What are the visibility options for a tag when managing them? (Choose 3 options)
Which access control rule applies to every field in the incident table?
What feature allows a user to select Get Help and input issue details in the Service Catalog?
Which capability allows you to provide knowledge articles via a conversational messaging interface?
How would an administrator change the priority choice options on a Catalog Task record?
What happens when a user is listed in both the 'Available For' and 'Not Available For' category lists?
Who does the 'data controller' refer to in the Shared Responsibility Model?
What action helps to see which modules are visible to a user?
Which feature can be used to categorize a set of records from a list and make them visible to other users?
What is added to the Catalog Item form for ordering a new desktop computer with options?
What protects applications by restricting access to data in another application, in the same instance?
What is the purpose of an application scope?
What is the name of the string that displays filter criteria?
What action can be performed by selecting the Additional actions menu in Table Builder?

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